Agents

 

Use the Agents tab to link van line agents to an order.  Additionally, contact information for the agent can be updated on a per order basis.

 

Figure 37: Agents tab

 

Described below are the fields and functions available within the Agents tab.

 

Note: The contact, phone number, phone extension, and memo fields can all be updated.  Changes made to these fields will be attached to the order and will not affect the record stored within Agent Setup

 

Field/Function

Description

Booking Agent

 

 

Booking Agent

Selected the agent responsible for booking the order from the available list defined within Agent Setup.  Use the Agent Find () for advanced search options.

The drop-down selector includes sortable columns for the Agent ID, Agent Name, and Van Line affiliation.

Reference Agent Information () for detailed information on the selected agent.

 

Field Details

 

Schema:

Orders.BookAgent links to

Agents.AgentID displays

Agent.AgentID

Size:

10 characters

Administration:

Agent Setup

Bookmarks:

Order Information Bookmark Fields

Connections:

Atlas Order Download Content

Atlas Settlement Statement Import

IGC QuickMove Content

SIRVA Registration Upload Content

SIRVA Statement File Format

TechMate Import

UniGroup Dispatch Download Content

UniGroup Distribution Download Contents

UniGroup Household Goods Upload Contents

UniGroup Quotes to Go Local Estimate Download

UniGroup Quotes to Go Opportunity Download

UniGroup Rating Download Contents

UniGroup Rating Order Download Contents

UniGroup Registration Download Content

UniGroup Special Services Upload Contents

Dependencies:

Auto Commissions

Distribution Import

Divisions

Generic Import

Haul As Setup

Import Agent Revenue

Preferred Revenue Agent Setting

Quote Import

TransDocs Integration

 

 

Agent Name (and Location)

The name of the selected agent displays along with the city, state, and postal code of the agent.

 

Field Details

 

Schema:

Orders.BookAgentName

Size:

30 characters

Administration:

Agent Setup

Bookmarks:

Order Information Bookmark Fields

Dependencies:

Distribution Import

Import Agent Revenue

Preferred Revenue Agent Setting

 

 

Division

Select a division from the list, if present.  See Divisions for more information.

Fax

Enter/update the fax associated to the Origin Agent.

 

Field Details

 

Schema:

Orders.PriKey links to

OrderPhoneNumbers.OrderFID displays OrderPhoneNumbers.AreaCode, LocalNumber where

OrderPhoneNumbers.OrderPhoneTypeFID links to a TypeName matching “Booking Agent Fax”

Size:

10 characters

Administration:

Agent Setup

Bookmarks:

Order Information Bookmark Fields

 

 

Memo

Additional contact information or other pertinent data (up to 60 characters) can be set in the memo area.  Common usages for this field are to store a fax number, old addresses, or email address(es). 

 

Field Details

 

Schema:

Orders.OrgAgentMemo

Size:

60 characters

Administration:

Agent Setup

 

 

Origin Agent

 

Origin Agent

Selected the agent where the order originated from. Use the Agent Find () for advanced search options.

The drop-down selector includes sortable columns for the Agent ID, Agent Name, and Van Line affiliation.

Reference Agent Information () for detailed information on the selected agent.

 

Field Details

 

Schema:

Orders.OrgAgent links to

Agents.AgentID displays

Agent.AgentID

Size:

10 characters

Administration:

Agent Setup

Bookmarks:

Order Information Bookmark Fields

Connections:

Atlas Order Download Content

Atlas Settlement Statement Import

IGC QuickMove Content

SIRVA Registration Upload Content

SIRVA Statement File Format

TechMate Import

UniGroup Dispatch Download Content

UniGroup Distribution Download Contents

UniGroup Household Goods Upload Contents

UniGroup Quotes to Go Local Estimate Download

UniGroup Quotes to Go Opportunity Download

UniGroup Rating Download Contents

UniGroup Rating Order Download Contents

UniGroup Registration Download Content

UniGroup Special Services Upload Contents

Dependencies:

Auto Commissions

Distribution Import

Divisions

Generic Import

Haul As Setup

Import Agent Revenue

Preferred Revenue Agent Setting

Quote Import

TransDocs Integration

 

 

Agent Name (and Location)

The name of the selected agent displays along with the city, state, and postal code of the agent.

 

Field Details

 

Schema:

Orders.OrgAgentName

Size:

30 characters

Administration:

Agent Setup

Bookmarks:

Order Information Bookmark Fields

Dependencies:

Distribution Import

Import Agent Revenue

Preferred Revenue Agent Setting

 

 

Division

Select a division from the list, if present.  See Divisions for more information.

Fax

Enter/update the fax associated to the Origin Agent.

 

Field Details

 

Schema:

Orders.PriKey links to

OrderPhoneNumbers.OrderFID displays OrderPhoneNumbers.AreaCode, LocalNumber where

OrderPhoneNumbers.OrderPhoneTypeFID links to a TypeName matching “Orgin Agent Fax”

Size:

10 characters

Administration:

Agent Setup

Bookmarks:

Order Information Bookmark Fields

 

 

Memo

Additional contact information or other pertinent data (up to 60 characters) can be set in the memo area.  Common usages for this field are to store a fax number, old addresses, or email address(es). 

 

Field Details

 

Schema:

Orders.OrgAgentMemo

Size:

60 characters

Administration:

Agent Setup

 

 

Haul As

For the Hauling Agent only, users can select a type from this drop-down to reflect the hauling as van line authority, agent authority, etc. (see Haul As Setup).

 

 

OA Coordinator

Select the coordinator assigned by the origin agent to be responsible for the move. 

 

Note: Employees are available within this menu when they have a Status of ACTIVE and Labor Type of “Coor” in their Personnel Setup.

 

OA

Surveyor

 

Select the salesperson performing the survey for the origin agent. This is the surveyor assigned by the origin agent to be responsible for surveying the move request.

If the Origin Agent is not a sister agency, then the application clears the OA Surveyor field. 

 

Note: Employees are available within this menu when they have a Status of ACTIVE and Labor Type of “Sales” in their Personnel Setup.

 

Field Details

 

Administration:

Personnel Setup

Connections:

UniGroup Quotes to Go Local Estimate Download

 

 

 

OA Surveyor Calendar
Opens the calendar of the selected surveyor.  This feature also creates summary data of the request that can be pasted into a new message, new appointment, etc.  See Microsoft Outlook Calendar Integration for details.

Other Surveyor

Enter the name of a surveyor not affiliated to an agent (up to 32 characters).

Survey Date

Enter the date that the survey is anticipated to take place on (or the time it took place on).

 

Field Details

 

Connections:

SIRVA QLAB Lead Upload Content

UniGroup Quotes to Go Local Estimate Download

 

See Date Fields for data entry options.

Survey Start Time

Survey End Time

Enter the time or time range that the survey is anticipated to take place on (or the time it took place on).

 

Field Details

 

Connections:

SIRVA QLAB Lead Upload Content

 

See Date Fields for data entry options.

OA Order

Set if the order was Pre-sold by the origin agent or Non-sold (competitive bid).

 

 

Van Line Registration Date

Enter the date that the order was registered on the van line system.

See Date Fields for data entry options.

By

Enter the person responsible for registering the order on the van line system (up to 26 characters).

Van Number

Number used to identify the van assigned to the order (up to 12 characters).  This field will automatically fill-in with the van number of the driver assigned to the order through Long Distance Dispatch.  The value is from the Van # field from the Personnel Setup record of the long distance driver.

 

RELATED TOPICS:

Agent Find

Agent Setup

Haul As Setup