MoversSuite Administration > Claims > Claim Denial Code
Use this setup to define the drop down menu options available within the Denial Code field in Add Claim Item.

Figure 61: Example of a Claim Denial Code Setup record.
To create a new Denial Code:
1. From the top of the Claim Denial Code Setup screen, use Click here to add a new Denial Code.
2. Enter the Description. This will be the name of the Claim Denial Code Setup record and the name of the option that lists within the Denial Code drop down menu.
3. Enter the Van Line Code.
4. Click Save.
The following technical table provides details on each field within this setup.
|
Field |
Description |
|
Van Line Code |
Associate this record to an external code required when exchanging data with a third party application (up to 12 characters). |
|
Description |
Provide a description for the values available within the Denial Code field in Add Claim Item (up to 128 characters). Examples: Deductible Not Met Mechanical Failure No Exceptions at Delivery Packed by Owner Past Filing Deadline Pre-Existing Damage Self-Haul
|