MoversSuite Updates

This section lists the features, enhancements, and/or fixes added to MoversSuite and MoversSuite integrations.

 

BI Tool

 

 

There is a new release for the BI Tool

 

The details on the enhancements and fixes within this release are found within this topic: BI Tool Release Notes 2025 October.

 

INTERNAL REFERENCE: MOV-7101

 

Recurring Payment Processing

 

 

The method for processing a high volume of online payments during storage has been revised

 

Problems with incomplete payment processing during large storage runs have been resolved. Improvements made to the process include:

 

    The retry limit for payment requests made via an Online Payments link has been set to 15 attempts. After 15 unsuccessful tries, the application prompts the user to select an alternative option, such as choosing a different payment method.

    The payment dialog now includes enhanced confirmation prompts when a user attempts to close it following an initial payment failure. It is important that end users keep this dialog open to allow any ongoing retry processes to complete. Prematurely closing the dialog may prevent the Online Payment link from appearing in subsequent emails.

    If payments on your system are processing successfully and then suddenly fail for all subsequent transactions, contact the EWS Group Support Team. They can update your allowed concurrent connections as that might resolve the issue.

    The web service now times out payment requests after about 2.5 minutes, reduced from the previous 10-minute limit. This change ensures timely failure notifications without unnecessary waits. To adjust this interval, contact the EWS Group Support Team.

    Trailing spaces have been removed from customer names, making it easier for processes to match or find customers in the Dynamics GP accounting system.

    If a payment request times out, an error is logged and the batch status is updated. This update lets billers know when to reprocess payments.

    The Electronic Merchant Payment Research screen includes auto-retry and retry options from the Recurring Payment Processing screen.

    An additional check has been added to the payment processing cycle to verify that MoversSuite tables are updated correctly. If for some reason they are not updated, then an error will be attached to the payment.

 

These changes affect all Online Payments and specifically the following screens:

Recurring Payment Processing

Electronic Merchant Payment Research

MoversConnect Communications

Online Payment Links Summary

 

RELATED TOPICS:

Recurring Payment Processing

Recurring Payments

Online Payments

 

INTERNAL REFERENCE: MOV-7606