Claim Denial Code Setup

MoversSuite Administration > Claims > Claim Denial Code

 

Use this setup to define the drop down menu options available within the Denial Code field in Add Claim Item.

 

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Figure 62: Example of a Claim Denial Code Setup record.

 

To create a new Denial Code:

 

1.    From the top of the Claim Denial Code Setup screen, use Click here to add a new Denial Code.

2.    Enter the Description. This will be the name of the Claim Denial Code Setup record and the name of the option that lists within the Denial Code drop down menu.

3.    Enter the  Van Line Code.

4.    Click Save.

 

The following technical table provides details on each field within this setup.

 

Field

Description

Van Line Code

Associate this record to an external code required when exchanging data with a third party application (up to 12 characters).

Description

Provide a description for the values available within the Denial Code field in Add Claim Item (up to 128 characters).

Examples:

Deductible Not Met

Mechanical Failure

No Exceptions at Delivery

Packed by Owner

Past Filing Deadline

Pre-Existing Damage

Self-Haul