PDF Reports unable to be processed with SQL Server 2019
MoversSuite Report Viewer, the tool utilized to print and email invoices, Work Tickets, etc., uses a third-party library called PDFSharp for manipulating PDF content that is unable to process the reporting content returned from Microsoft SQL Server 2019. In other words, the default MoversSuite print and email options available through the Report Viewer will not work when used with SQL Server 2019. You can still utilize the standard print and email options. This is a temporary work around until MoversSuite can address this issue.
Supported Windows Themes
Related to the scaling issue (listed below), MoversSuite recommends that if your client server is on Windows 10, that you avoid using themes developed for earlier versions of Windows, such as the Aero theme which was developed for Windows 7. In other words, please load and use themes developed for the current version of Windows that you are on.
NOTE: The Aero theme works well with Windows Server 2008 R2. Reference the following video as a guide to installing the theme service and theme itself:
https://www.youtube.com/watch?v=Q_8VopNXVhE
Here is a link to additional information on Desktop Themes:
https://support.microsoft.com/en-us/help/13768/desktop-themes-featured
Screen scaling not available with MoversSuite
With the advances in screen size and resolution, many underlying applications are not able to deal with all the variations in configurations available to the variety of high definition (HD) screens. Due to this limitation, MoversSuite cannot scale as desired in all situations. Many of you may have purchased HD monitors and have seen issues such as not being able to read field labels, etc.
Until there is a better solution to scaling, EWS Group recommends that if you experience scaling problems with the MoversSuite application keep the size of your application to 100% and change the resolution as desired.
On Windows machines, you can verify and/or update the display settings as follows:
1. Right-click somewhere on your desktop and select Display Settings
2. Set the Change the size of text, apps, and other items to 100%.
3. Click on Apply to save the changes.
4. Click on Advanced display settings.
5. Make changes to the Resolution as needed.
6. Click on Apply to save the changes.
7. Close the screen by pressing the X in the upper right-hand corner of the screen.
UPDATE:
With the release of MoversSuite 2018 R15, a solution has been implemented to address many of the issues involving scaling. (3705, 4114)
Citrix issue with phone number control
An issue that cannot be replicated is causing the phone numbers within the Shipper Contact Information section (Name, Address, Phone tab) to disappear and then reappear when you click on that section, however, the user cannot edit them until they press Cancel (on the order) and then attempt to Edit again. (6409)