The Electronic Payments system evokes the Secure Payment Form when prompting for credit card or bank account information needed when performing the actual exchange of funds. The form is part of the Constellation Payments (CSI Pay) system, which handles the sensitive credit card and account information in a safe and secure transaction outside of MoversSuite.
Figure 27: Secure Payment Form
The Secure Payment Form appears when processing the actual transfer of funds directly through the Credit Card/Bank Payment screen or through the Online Payment site.
The form contains two information sections and two processing options. The upper information section provides a place for you to enter credit card or bank account information. The data requested in this section depends on the type of account being processed, either credit card or bank account.
Card Information
A credit card request is being processed. Provide the Card Number, Expiration Date from the front of the card along with the card security code (CSC) from the back (typically three digits in length).
Figure 28: Card Information section of the Secure Payment Form
Account Information
A request to process the payment through a bank checking or savings account is made. Provide the requested Account Number and Routing Number.
Figure 29: Account Information section of the Secure Payment Form
Transaction Information
This section provides information that is included with the payment for verification, such as the amount of the transaction. You can also confirm the Cardholder Name and address. This information must match the information found on the card or on the bank account.
Figure 30: Transaction Information section of the Secure Payment Form
The application allows you to update this information for credit card transactions. You cannot update it for banking transactions.
Once the correct information is set, press either Charge Credit Card or Charge Account to continue with the processing the payment.
Figure 31: Credit card processing buttons
Figure 32: Bank account processing buttons
Errors encountered with the payment request appear at the top of the form.
Figure 33: Secure Payment Form with error
If the error is one that can be corrected from the screen, then you can update the information, such as the Card Number, and continue by pressing one of the charge buttons.
If the error cannot be corrected, then either cancel the request and re-attempt the payment after correcting the issue. If you are processing the payment through a Direct Payments, then you receive an Electronic Payment Failure screen. If processing through the site, then the shipper or customer lands on the Payment Receipt page, where they can attempt to make additional payments.
Figure 34: Payment Receipt page