Send to Dispatch

 

The Send to Dispatch screen allows users to confirm the request to submit services to Local Dispatch along with a note to the dispatcher. This screen is available through Local Services.

Figure 78: Send to Dispatch screen

 

 

NOTE

All services appearing in the Send to Dispatch screen is included in the send.

 

 

The following table describes the fields and functions available within this screen. Data is set through and available from the Add Local Service screen.

 

Field/Function

Description

Date

This field displays the requested service date.

Local Service

This field displays the name of the requested service.

Operational Plan

If the service associates to an Operational Plan for the order, then it displays in this column. Optionally, set the Include all services assigned to Operational Plan(s) option to include all services in the send automatically.

Crew

Displays the anticipated number of crew members estimated or requested to perform the service.

Hrs/Man

Displays the calculated number of hours needed per crew member to perform the scheduled task. 

Include all services assigned to the Operational Plan(s)

Check this flag to include all services of all Operational Plan record listed in the grid in the send to Local Dispatch. This includes services that may not list within this screen as well.

Attach Note

Opens a dialog prompting the user to enter a note (text size not limited) to be attached to the service(s) that will be available to dispatchers. 

 

Figure 79: Send to Dispatch note screen

 

The note will be available through the Note field within the Dispatch Center data grid.  The subject of the note is set to Dispatch Note.  The note will also appear on the standard Work Ticket Report with a label of Service Note.

Tip: If notes are different for each service, they should be attached and sent under each separate service request.

 

Send (Alt+S)

Sends the selected service(s) to Requested Services to be cleared for dispatching. 

 

Note: Only one record appears highlighted within the services listing, however all records displayed included in the send.

 

Cancel (Alt+C)

This function closes the screen without sending the request.